Frequently Asked Questions
FAQ Categories
Registration
I am a current Hirsch Customer – How do I start searching online and see inventory and pricing?
Fill out our current customer registration form and you’ll be approved and receive a confirmation email usually within 24 hours (during operating hours of M-F, 7am – 4:30 pm).
I am NOT a current Hirsch customer.. But I’d LIKE TO BE!
Awesome! We’d love to have you. If you're interested in opening up an account on cash or credit terms, please fill out out the form here. For more information about products and pricing you can contact our Inside Sales Team at [email protected] or call 800-493-7473.
General
What kind of account information can I view online?
With your online Hirsch account, you are able to view your open orders, order history, account balance details, view/pay invoices, submit a request for quotes, create and view shopping lists and saved carts, edit your password, shipping address and other contact information as well as be quickly and easily linked to tools such as video tutorials, trip rewards, contractor rewards and more. All of these are available to be viewed under your Account dashboard.
What kind of product information can I find online?
Specifications, manufacturer spec sheets, videos, etc. The product information can be found on the product details page once you locate the item you are searching for.
Is Hirsch hiring?!
We post all up to date offerings and openings on our careers page.
I have a question or concern – what do I do?
You can either use our live chat feature on the right side of the screen (Available M-F 7:30 AM – 4:30 PM) or call/email/submit a form through our Contact Us Page.
Where can I find contact information and operating hours for your branches?
By visiting our Locations page, you can not only find your closest Hirsch branch based on your current zip code, you can also select any of the branches for complete contact information such as address, phone, fax, email, hours and more!
Product Search
What is the fastest way to find a product?
We recommend using the search function. As you type in search keywords, brand names, MPNs or even HPS quick codes, you will get a preview of popular results. You are welcome to select a product from the preview, or complete your search to see all results. By default, products are ranked by Popularity.
