Heard at Hirsch: HirschNow WillCall30 Q&A
Posted on 07/11/2022 at 09:29PM in Summer 2022
Are you looking for ways to get your jobs done faster so you can service more customers in a day? Look no further than HirschNow WillCall30. WillCall30 orders are the perfect way to pick up your products in 30 minutes or less, guaranteed!
Recently, we sat down with Jimmy Aldrich, Branch Manager of Hirsch Valencia to learn more about WillCall30 and what his customers appreciate about this service.
1. What advantages do you think WillCall30 service provides to your customers? Customers are able to come in, have their material ready to pick up and get back on their way. This allows them to get more done in a day and serve more customers. It also saves them time by being able to bypass our busy counters. If they are using Hirsch.com, they don’t even have to call it in. They simply place their order online and will get their order ready in 30 minutes or less.
2. On average, how much time do you think placing a WillCall30 order saves? Depending on the time of the day, they could be saving up to an hour. Mornings are busy for all Hirsch counters, so placing an order online helps our customers save the most time.
3. Out of all of the ways to place and order (calling, texting, or ordering on Hirsch.com), what is your customers’ preferred way to place a WillCall30 order? Our customers utilize all of our ways to place an order and communicate with us. HirschText works for plumbers on the go. Hirsch.com works well when you have an office employee who can place the order online and then send a tech in to pick up the material.
4. What do you like about the HirschNow WillCall30? WillCall30 gets our customers in and out fast. We enjoy seeing the look on our customers faces when they show up and see that their orders is ready. All they have to do is come in, grab their product, and go!
If you would like to learn more about our complete suite of HirschNow services, click the link below.